Reference

How at999 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use at999, how we use it, and what rights you have over it. Access and use of this platform depends on your local law and eligible regions.

Account DataPayment PrivacyYour Access RightsCookie ControlsData Retention
at999 How at999 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy concern to our support email. We aim to respond within a reasonable timeframe and will confirm receipt of your request.
Live Chat Use the Easy Support Chat on the platform to raise a privacy question directly. Our team can guide you through account data requests or deletion steps.
Account Settings Some data preferences — like marketing communications — can be managed directly from your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Account Security

Your account is protected with OTP verification on login. We monitor session activity and flag access from unrecognised devices so you stay in control of who can reach your account.

Cookie Use

We use cookies to keep your session active and remember your preferences. You can adjust cookie settings in your browser at any time, though some features may not work without them.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Payment records linked to bKash, Nagad, or Rocket transactions are retained for verification purposes.

Requesting Changes

You can request access to the personal data we hold, ask us to correct inaccurate details, or request deletion of your account data by contacting us through Easy Support Chat or email.

Common Questions About Your Privacy

We collect your name, contact details, and payment information you provide at registration. Device and session data is collected automatically to secure your account and verify logins.

No. We record transaction references and wallet numbers to verify deposits, but we never store your mobile banking PIN or full wallet credentials at any point.

Yes. Contact us via Easy Support Chat or email with your account details and we will provide the personal data we hold on your account within a reasonable timeframe.

Send a deletion request through Easy Support Chat or our support email. Some data may be retained for a period after closure as required by applicable law and payment verification obligations.

We share limited data with payment processors like bKash, Nagad, and Rocket to complete transactions, and with fraud-prevention services where required. We do not sell your data for marketing.

Cookies keep your session active and save your preferences. You can adjust or block cookies in your browser settings, though some platform features may not function correctly without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.